To find the serial number on your MacBook, click the Apple symbol in the top right-hand corner of your home screen and click About This Mac. The fastest way to figure it out is simply to plug in the serial number into the checker on the Apple page. SEE: IT hardware procurement policy (Tech Pro Research) “This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models,” the article said. According to Apple’s article on the program, the affected models were manufactured between October 2016 and October 2017. The first thing is to determine whether or not your MacBook Pro is eligible for the program.
However, Apple is issuing free battery replacements for those affected.
After checking to make sure the serial number is affected, users can get a battery replacement in-person, or through a mail-in service.Īpple recently revealed that certain 13-inch MacBook Pro models could experience battery swelling thanks to component failure issue. Apple is offering free battery replacements for select MacBook Pro models due to an issue that causes swelling. Last week, Apple also extended the repair for the 12-inch MacBook and Retina MacBook Pro models that in some cases had issues with the anti-reflective coating of the screen.Building a slide deck, pitch, or presentation? Here are the big takeaways: If you’re not sure if your MacBook Pro model is eligible for the program, go to the Apple menu on your Mac and select the “About this Mac” option. Users can request a repair through the Apple Support website, and customers who have already paid for a display backlight repair can get a refund by contacting Apple. The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer. Apple has now added an extra year to the program.Īs noted by MacRumors, the official support article published on Apple’s website with details of the repair program was recently updated with the following message: In some cases, the backlight of the display could stop working completely.Īffected models were sold between October 2016 and February 2018, and the free repair program covered the defective machines for up to four years after the launch of each model. Apple says that some units may exhibit unexpected behavior on the display, such as bright vertical areas at the bottom of the screen. 
The original program was announced in May 2019 for owners of the 13-inch MacBook Pro models introduced in 2016. While the original program covered eligible laptops for four years after the first unit was sold, the company changed it today to five years.
Apple has silently extended its worldwide program that offers free repair to 13-inch MacBook Pro models with display backlight issues.
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